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reactiviting account

First, I don't know if you realize this but you don't make reactivating accounts easy.I know when a person charges it to the charge card you are told to wait so a person won't end up with multiple charges.

However, when I tried to reactivate it kept making me wait until I restarted my computer.

I would like to try again but I don't want to be charged twice.I need to know that my charge didn't go through so I can try again.

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Questions 2