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Signed up for Newspaperarchive.com for genealogical purposes. I didn't find exactly what I was looking for so I emailed customer service to ask to have my membership cancelled. They responded saying it was no problem and that my account was cancelled. However, a week...
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1.0
I didn't like
  • Billing
  • Deceitful use of credit card info
#942365
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First, I am furious because this website automatically renewed my subscription without a notification. At first I was billed from Iowa, with a phone number on the statement. Now my billing is coming from GB, no phone number. Plus I'm being charged an overseas...
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Anonymous
Anonymous

The same thing happened to me. I had to cancel my credit card.

1.0
Swansboro, North Carolina
I didn't like
  • Billing
  • Unauthorized charges
  • Service not provided
#901706
Reply to reviews
Go with the another site that is reputable and doesn't mask by leaving the "s" off the name. Be aware of the charges after a short "free" period. If you check the little box, you pay even if you didn't realize what you are getting into. You will be charged! I never...
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Anonymous
Anonymous

I have much of the same complaint.I willingly paid for a subscription, I believe it was like $100 for a year. Then, after like three months, virtually every newspaper clippin...

2.0
#890882
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I use Newspaper Archive almost daily in my work. Recently i have noticed that every newspaper "hit" i get has the date of the 9th of the month on the hit line, no matter what the date on the newspaper might be. The year is right, and the month, too. but never the...
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Anonymous
Anonymous

Nope! They still have the sloppy indexing. It's like the site is ran by monkeys high on *** and just party away in Morocco!Considering the strong push to legalize pot everywh...

#887712
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NewspaperArchive.com They are definitely not suitable to trust. I do know that they do NOT respond to their "customer service" email. I canceled my 1 week free trial before the end date, as I quickly discovered they offered NOTHING useful for my Genealogy research. I...
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#855945
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After calling - I got a human immediately - I found out that the newspaper I was most interested in was not in the archive - except for some early years - 1908-1924. Thus I was not getting hits on my search. The attendant (George) was courteous and even went to another...
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#855728
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I wanted to use Newspapers.com, and signed up for the 1 week trial. I saw it would charge me $99 at the end of the trial, and could not figure out how to change it to a monthly term! I knew I could remember to cancel but I got very sick 6 days later, and missed the...
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5.0
I didn't like
  • Lack of subscription options
  • High price
#811682
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I subscribed in October 2014 and renewed it this past October. Now I find they have a new premium service which I have to pay extra for to access the newspapers I've been able to access all along. Every newspaper I click on directs me to a page that says I need to...
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Anonymous
Anonymous

My sentiments exactly! I haven't asked for my money back but it really irritates me that this is happening.

2.0
#769617
Reply to reviews
Call your credit card company and dispute the charge. They will take it off your bill and give the company a chance to tell their side. I doubt the crooks have the time or personnel to respond. That's usually how it goes when the crooks try to cheat the customers. ...
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#734566
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Newspaper Archive Subscription Review

I just sighed up two days ago already been billed on my credit card the phony Elaine is busy you can't call to cancel! I got response from someone who claims they can't find me! This is a fraud! DO NOT USE! No 7 day free! I couldn't find the newspaper I was looking for nor any information at all using the site!
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
#647818
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