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6/11/2014 I paid $99.99 in December 2013, and I assumed it would be for a year which used to be $71.88. I thought they just raised their prices from 71.88 to 99.99!! I have been with them for many years. When I saw that they had debited my account again within a...
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#496520
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​I have been a long time customer of Newspaper Archives. I was on automatic renewal, and that is fine what is not fine is that they raised their rates sky high through the roof and didn't give any notice that they were doing this. I certainly did not want this...
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#479362
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I called several times to cancel and they would say it was canceled and then would not cancel it. They even raised the rate each quarter. It started at $30 and was increased all the way up to $70. Just had my credit card company contact them and hopefully shut down...
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Anonymous
maryv449

Get in touch with Consumer Affairs for your state and their state, it is free. Do NOT be shy, ask a lot of questions. You will get a case number and that will be followed thro...

#476161
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I agreed to try their service for 3 days for 1.95 on January 4th, 2014, but their viewer wouldn't load, and I canceled my subscription over the phone on January 6th. However, they billed me 9.95 and in they subsequently ignored my emails requesting a refund. The...
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Anonymous
Julie

Thanks for this advice, I was going to subscribe for 3 days, but had a premonition that it would not be easy to cancel afterwards (I only want to look up one thing, so 3 days ...

MikeBrady
MikeBrady

Bait and switch is when they advertise something at a special price but when you go to purchase they claim they don't have the item and they try to sell you a more expensive o...

#470569
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This company continues to charge my credit card even though I cancelled twice. Stay away from this company! It's a ripoff. When you cancel, save proof (such as an email). If you call or send them the cancellation through their website, you have no proof. They will...
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#460034
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I used to get the newspaper archives in my city free by having a public library card. Newspaper Archive has blocked this from happening. I have contacted the public library. They can not give me reason for this. I am wondering if this is legal for Newspaper...
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Anonymous
Anonymous

What scares me more is sites like that is usually a sign of things ran by auto bots and if that is the trend we are in a lot more danger then just sites scamming money.It will...

Anonymous
Anonymous

They have no right to block library access unless they tell the library they no longer want access then the library will announce that it's no longer available. The comment be...

#451832
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Cancel my subscription. I used this service only one time to help a friend with some research. You began to automatically bill my credit card company. I let it go for a while thinking I might use the service again, but have not done so and would like you to cancel this...
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nikalseyn
nikalseyn

Don't tell us, tell the business and dispute the charge each time they insist on charging you erroneously.

#451174
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I purchased for 30 days. I had trouble viewing the site and loading issues. I called and canceled. Received e mail that it would be canceled on October 5. I started on September 18. I called again on September 27 and was told the account was closed. I never will deal...
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Anonymous
BONSE

NEWSPAPER ARCHIVES IS CROOKED. THEY TAKE YOUR CREDIT CARD INFO, AND YOU ARE HEREBY "SUCKED IN". YOU WILL NOT BE ABLE TO CANCEL AND GET A REFUND. BY THE TIME YOU WANT TO CAN...

#449687
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I purchased this what I thought was a one time purchase last year. I did not like the site. The newspapers were not relevant for what I needed and the ones I thought I could use printed out horribly. I did not know it was a recurring fee and just got hit with a 105.97...
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Anonymous
Anonymous

They are extremely unethical. I'm contemplating a class action lawsuit.

apavacic
apavacic

Cancel your cc or they will bill you again next year. My bank is working with visa to recoup my money. I provided them with complaints from the Internet and also recorded call...

#440847
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I signed up for a "FREE TRIAL" service on 12/28/2012. In Jan 2013 I discovered they had charged $21.95 each for December and January. On Jan. 23, 2013 I demanded cancellation and refund. They refunded $43.90 in Feb 2013 - AND CONTINUED TO CHARGE $21.95 per month. ...
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Anonymous
Cd

Newspaper archive has been charging my husbands cc a couple times a mth all different amts no rhyme or reason

#439078
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